How to change my opening hours on Google

This article discusses the changes you can make to the Google listing of your business.

  • If you have already synchronised your Google listing (Google My Business) with the CentralApp platform, changes on the CentralApp platform are automatically made to your Google listing. This article is therefore intended for businesses that have not synchronised their Google My Business with the CentralApp platform. To synchronise your Google My Business, see the article Synchronise your Google My Business listing and follow the instructions. For more information and actions suggested by Google, we advise you to consult the Google support.
  • In this article we assume that you have access to your Google listing and that you are the owner (or at least have the ability to edit the page). If this is not the case, I invite you to consult Google support to find out how to claim a Google listing or how to create one.

How can I temporarily close my establishment? 

Are you going on holiday and would you like to have peace of mind during this well-deserved rest? Here are the steps to follow to properly inform your customers of this holiday period. If your Google My Business is not connected to the CentralApp platform, you will have to make changes on both websites. So, start by changing your hours on the CentralApp platform. See the article Opening hours to find out how to change them. 

Next, you need to change your hours on your Google listing. First, go to your Google My Business account at business.google.com and log in using the top right button "Log in".

Screenshot_2023-01-25_at_11.30.38.png

Once you have arrived on your school's page, go to the "Info" tab on the left of your screen. 

mceclip0.png

To temporarily close your establishment, you have two options

  • The first solution is to set your establishment to "temporarily closed". To do this, click on the "Mark as temporarily closed" button on the right of your screen. The Google listing of your establishment will be marked with a "Temporarily Closed" banner.

 

horaires.png

temporarily-Closed-label-gmb-1024x552.png

Warning

You will have to go back to the website to reopen your establishment. Go back to the same place and click on "Mark the establishment as open". The change will take place in a few hours, while Google's robots check the information.

message-35122860-9133247770365902439.png

  • The second solution is to set the closing days one by one. To do this, press the pencil next to the calendar icon in the "Info" tab. Here you will need to add a date one by one and note it as "closed" instead of "open". Repeat the process for your other closed days.
    This solution saves you from having to go back to your Google My Business account to rate your establishment as open. In addition, it also prevents your establishment to be noted  as "Temporarily closed" on the Google page of your establishment which is a term that can sometimes frighten establishment managers. With this option, only the opening hours will be temporarily removed and it will be written "closed" instead. 

mceclip1.png

mceclip2.png

mceclip3.png

mceclip4.png

My special hours not showing closed on holidays - Google Business Profile  Community

Changing my regular schedule on Google 

Have you changed your schedules on CentralApp but they don't seem to have been changed on Google? This is probably because your Google My Business account is not synchronised with your account on the CentralApp platform. To synchronise your Google My Business, please see the Synchronise your Google My Business listing article and follow the instructions.

Alternatively, you can edit your schedules directly on Google My Business after editing them on CentralApp. 

To do this, go to your Google My Business account at business.google.com and log in using the top right button "Log in".

Screenshot_2023-01-25_at_11.30.38.png

Once you have arrived on your school's page, go to the "Info" tab on the left of your screen. 

mceclip0.png

Press the pencil next to the clock icon in the "Info" tab. 

mceclip10.png

You can then modify the opening hours and days of your establishment. Remember to save your changes. 

mceclip11.png

Was this article helpful?
0 out of 0 found this helpful