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WhatsApp Messenger Integration

This article guides you on how to integrate the WhatsApp messaging widget into your CentralApp site. It allows your...

Solange Lin Lai Yat avatar
Written by Solange Lin Lai Yat
Updated over 2 weeks ago
Screenshot of the WhatsApp Messenger widget integration on a CentralApp website

How to integrate WhatsApp Messenger into your CentralApp website:

To integrate the WhatsApp Messenger widget into your site, you need to:

  • Have a WhatsApp Messenger account

  • Know the associated phone number.

If you do not have a number on WhatsApp, you will need to register first.


Integration Steps

You can integrate WhatsApp Messenger into your CentralApp site as follows:

  • Access your site editor

  • Select Chat & Messaging

  • Choose Advanced Solution Integration, then WhatsApp

  • Enter your phone number

  • Confirm the integration

Once the setup is complete, a chat bubble will appear on all pages of your website.

Your customers will be able to start a conversation with you directly via this button, which will redirect them directly to WhatsApp.
All conversations will be centralized in your WhatsApp account where you can respond directly.


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