How to Integrate Partoo Chat into Your Website
To integrate Partoo Chat into your site, you need to:
Have access to your Partoo back-office
Know your Partoo partner ID
If you do not yet have this ID, contact your Partoo account manager before proceeding.
How to Obtain Your Partoo ID?
Your Partoo ID is found in your widget's script. To find it, go to your Partoo interface.
Log in at https://app.partoo.co/connection
Access the "Settings" section
Click on Messages then Widget
Select the widget already installed
Click the Install widget button (top right)
The widget script will then be displayed on the screen.
Identify Your Partoo ID in the Script
In the displayed script, locate the value immediately following token=.
Example:
If your script contains the following value:
token=a85fd844-2cfc-40a6-9ac0-fa99f60ebe25
➤ Your Partoo ID is:
a85fd844-2cfc-40a6-9ac0-fa99f60ebe25
Integration Steps
Once you have retrieved your Partoo ID, you can proceed with integrating the chat on your CentralApp site.
Log in at https://business.centralapp.com/
Access your site editor
Select Chat & Messaging
Choose Advanced Solution Integration, then Partoo Chat
Enter your Partoo ID
Preview and confirm the integration
Once the setup is complete, a chat bubble will appear at the bottom of your website. Your customers can leave their contact details, ask a question, or make a comment. All conversations will be centralized in your Partoo account, where you can respond directly.
How is Partoo Chat Customized?
Partoo Chat automatically customizes according to your site's settings — no additional action is required.
Color: Automatically adopts the secondary color of your branding.
Photo: Matches the profile photo defined in your CentralApp branding.
Language: Adapts to the primary language of your website.
If you encounter difficulties finding the script in your Partoo interface, do not hesitate to contact your Partoo account manager.