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Partoo Chat Integration

With Partoo, you can set up a chat widget on your website so that your customers can contact you without leaving your site.

Odile Lodewijck avatar
Written by Odile Lodewijck
Updated over 2 weeks ago

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How to integrate Partoo Chat?

To integrate Partoo Chat into your site, you will need your Partoo partner ID. If you do not have this ID yet, please contact your Partoo account manager before proceeding.

Integration Steps

  1. Access your site editor

  2. Select Chat & Messaging

  3. Choose Integration of an advanced solution, then Partoo Chat

  4. Enter your Partoo ID

  5. Preview and confirm the integration

Once the setup is complete, a chat bubble will appear at the bottom of your website. Your customers can leave their contact details, ask a question, or provide feedback. All conversations will be centralized in your Partoo account, where you can respond directly.

How is Partoo Chat customized?

Partoo Chat customizes automatically based on your site settings — no additional action is required.

  • Color: automatically adopts your branding's secondary color.

  • Photo: matches the profile picture set in your CentralApp branding.

  • Language: adapts to the main language of your website.

How to obtain your Partoo ID?

Your Partoo ID is found in the script of your widget. To locate it, go to your Partoo interface.

  • Go to the "Settings" section, then "Messages", then "Widget",

  • Click on the already installed widget.

  • Click the button at the top right "Install the widget". Your script will appear on screen

  • In the script: you can copy your ID after token.

If you encounter difficulties finding the script in your Partoo interface, feel free to contact your Partoo account manager.

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