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Forgot Password

Forgot your CentralApp password? No worries: the reset procedure is simple and quick. It involves three steps:...

Odile Lodewijck avatar
Written by Odile Lodewijck
Updated over a week ago

Access the Login Page

Go to the CentralApp login page, accessible from business.centralapp.com. On this page, click on “Forgot Password?”.

link 'Forgot Password?' visible below the login form.

Request a Reset

After clicking on “Forgot Password?”, enter the email address associated with your account.

You will then receive an email sent by [email protected], with the subject: “CentralApp – Password Reset Request”.

In this email, click on the “Change Your Password” button.

reset email containing the 'Change Your Password' button.

Not receiving the email?

  • Check your spam/junk mail folder.

  • Ensure you have entered the correct email address.

  • If the issue persists, contact our support team

Once the button is clicked, you will be automatically redirected to a secure page where you can set a new password.


Create a New Password

On the reset page, choose a password that meets the following security criteria:

  • at least 8 characters;

  • 1 uppercase letter;

  • 1 lowercase letter;

  • 1 number;

  • 1 special character (e.g., !, ?, @, #).

Examples of valid passwords:

  • Central@2024

  • MyAccount!8

  • Secure#Pass1

Once the password is saved, you can return to the login page.


Log Back into Your Account

Log in with your email address and your new password.

After logging in, click on “Manage Business” to access your dashboard and manage your establishment.

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