Why Integrate Your Partners
CentralApp allows you to centralize your ordering solutions on your site. Your customers order directly from your site, simplifying the journey and increasing your conversions.
CentralApp does not provide an ordering or Click & Collect solution. The platform is solely for integrating your existing partners.
Before You Start: What You Absolutely Need
Before setting up the Orders module, prepare these elements:
An active account with your partners (Deliveroo, Uber Eats, internal Click & Collect tool, etc.).
The URL or identifier provided by your partner.
Clear ordering rules: delivery, takeaway.
If you don't have a partner yet: start with phone orders.
If your partner is not listed or seems incompatible: contact CentralApp support via chat. In some cases, an indirect integration via a simple redirect button may be offered.
Activate the Orders Module
In the Site Editor, open the Orders section.
Activate the module.
This action displays the Orders section on your site. No partner is visible until a configuration is done.
Types of Partners
Direct Order Partner
Orders are processed via your internal tool.
Examples: internal e-shop, white-label Click & Collect, custom tool
Configuration
Site Editor → Orders → Direct Order Partners
Click on Select
Enter the requested URL or identifier
Choose the order types (delivery, takeaway)
Limit yourself to one partner to avoid display conflicts.
External Order Partner
The customer is redirected to an external platform that manages the delivery.
Examples: Deliveroo, Uber Eats, Just Eat,...
Configuration
Site Editor → Orders → Add an External Partner
Select the platform
Enter the URL or identifier of your establishment page
Indicate the available order types
Availability depends on your region.
Testing Steps
Perform a full test after each modification from the site preview.
Test each button on desktop and mobile
Verify that the redirection works correctly
Confirm that the order types are accurate
If you modify an external partner, ensure the platform still accepts your redirections